Hi all,
So, here is the situation:
1) I have Windows 8.1 update 1 installed. Since I upgraded from Windows 7, I've had the 'Hard Drive locked' issue and been unable to use the Refresh and Reset tools in Win8. I have reinstalled the system once, I believe by installing Windows 7 and then upgrading again. The locked issue persists.
2) I want to wipe the computer totally clean -- no upgrades --...
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