my laptop is exactly how it was after I did the refresh and Windows has not been restored from a System Change. I did Settings\change pc settings\update and recovery\recovery\advanced set-up using the Toshiba portable Hard Drive that I had created the system image on. I went into File Explorer and opened it and on the system image was Toshiba STOR.E PARTNER\Nero BackIt up 12 Essentials\Windows...
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