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Need Serous Help......Need To Factory Reset Laptop

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Hi I have a Gateway NE56R41U windows 8 and it not that old either well you bout a week ago or so maybe less then that it was working fine then all of sudden it stop working and gave me a run around to try to fix it. Well I know I have a really bad corrupted file that some how cause it turns on an sometimes it stay on the Gateway screen with the spinning circle others it will stay just on that...

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