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brand new machine with Win 8.1 won't download anything

I bought a notebook/tablet (HP 11n-008tu) with Windows 8.1 already installed. All I then did was 1) I made a drive partition, and transferred personal files into it. No problem. None of these are executable files. 2) started to download files. Big problem: First avira antivirus. But it would not complete. Second, Firefox. The same: it started, reached about 10% on its bar chart, then gave...

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