I'm helping a non-PC literate person remotely. The can't get into Windows 8 (or 8.1, I'm unsure if she's been updated to 8.1), and when their notebook tries to boot they go into recovery mode. The problem is, recovery is looking for media which she does not have.
I've used my desktop to download Windows 8.1, both 32 and 64 as I don't know which she has, and I plan to send them to her to try....
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