I've encountered multiple specific problems hence why the thread title is "multiple problems".
So it all started when a recent Windows 10 update was installed on to my brother's laptop. Laptop restarted and did not boot up. Encountered a srttrail.txt error. Read many posts on this. I tried bootrec, bcdedit, startup repair, chkdsk, scannow......the laptop always got stuck at a blank...
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